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Privacy Policy

This privacy policy applies between you, the User of this Website, and Waterloo Plasma, the owner and provider of this Website. Waterloo Plasma takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.


This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at:


Please read this privacy policy carefully.

Definitions and interpretation

1.       In this privacy policy, the following definitions are used:


2.      In this privacy policy, unless the context requires a different interpretation:

   a. the singular includes the plural and vice versa;

   b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;

   c. a reference to a person includes firms, companies, government entities, trusts and partnerships;

   d. "including" is understood to mean "including without limitation";

   e. reference to any statutory provision includes any modification or amendment of it;

   f. the headings and sub-headings do not form part of this privacy policy.


Scope of this privacy policy

   3. This privacy policy applies only to the actions of Waterloo Plasma and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

   4. For purposes of the applicable Data Protection Laws, Waterloo Plasma is the "data controller". This means that Waterloo Plasma determines the purposes for which, and the manner in which, your Data is processed.

Data collected

   5. We may collect the following Data, which includes personal Data, from you: a.  name;

   a. date of birth;

   b. gender;

   c. contact Information such as email addresses and telephone numbers;

in each case, in accordance with this privacy policy.

How we collect Data

   6.       We collect Data in the following ways:

   a. data is given to us by you; and

   b. data is collected automatically.

Data that is given to us by you

   7.       Waterloo Plasma will collect your Data in a number of ways, for example:

   a. when you contact us through the Website, by telephone, post, e-mail or through any other means;

   b. when you register with us and set up an account to receive our products/services;

   c. when you make payments to us, through this Website or otherwise;

in each case, in accordance with this privacy policy.

Data that is collected automatically

   8. To the extent that you access the Website, we will collect your Data automatically, for example:

   a. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

   b. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies".

Our use of Data

   9. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

   a.  internal record keeping;

in each case, in accordance with this privacy policy.

   10. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).

    11. When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

Who we share Data with

   12.    We may share your Data with the following groups of people for the following reasons:

a.  our employees, agents and/or professional advisors - User information such as treatment required will be shared with Waterloo Plasma staff to discuss treatment options and to ensure the correct appointment duration is selected when booking.;

in each case, in accordance with this privacy policy.

Keeping Data secure

   13. We will use technical and organisational measures to safeguard your Data, for example:

   a.  access to your account is controlled by a password and a user name that is unique to you.

   b.  we store your Data on secure servers.

   14. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address:

   15. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit Get Safe Online is supported by HM Government and leading businesses.

Data retention

   16. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

   17. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights  

   18. You have the following rights in relation to your Data:

    a. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

   b. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.

   c. Right to erase - the right to request that we delete or remove your Data from our systems.

   d. Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.

   e. Right to data portability - the right to request that we move, copy or transfer your Data.

   f. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.

   19. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address:

   20. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at

   21. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to other websites

   22.   This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

   23. Waterloo Plasma may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Waterloo Plasma. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

   24. We may also disclose Data to a prospective purchaser of our business or any part of it.

   25. In the above instances, we will take steps with the aim of ensuring your privacy is protected.


   26.                                         This privacy policy was created using a document from Rocket Lawyer (


This privacy policy was created on 23 April 2022.


Scope of this policy

  1. Gaynor Egerton (we or us or our) uses cookies when you visit our website,, (the Website) to help customise the Website and improve your experience using the Website.

  2. This policy applies between you, the user of this Website, and us, Gaynor Egerton, the owner and provider of this Website.

  3. When you visit the Website, and before your Website places cookies on your computer, you will be presented with a message bar requesting your consent to set those cookies. By giving your consent to the placing of cookies, you are enabling us to provide a better experience and service. You may, if you wish, deny consent to the placing of these cookies; however, certain features of the Website may not function fully or as intended.

  4. This cookie policy should be read alongside, and in addition to, our Privacy Policy, which can be found at:      www.

What are cookies?

   5. A cookie is a small text file placed on your computer by this Website when you visit certain parts of the Website and /or when you use certain features of the Website.

   6. This Website may place and access certain cookies on your computer. We use these cookies to improve your experience of using the Website and to improve our range of services.

   7. Cookies do not usually contain any information that personally identifies you, the Website user. However, personal information that we store about you may be linked to the information obtained from and stored in cookies.       For more information on how such personal information is handled and stored, refer to our Privacy Policy which is available online at:

Types of cookies

8.       This Website uses the following cookies:

Cookie Policy

   9. You can find a list of the cookies that we use in the attached Cookie Schedule.

   10. We have carefully chosen these cookies and have taken steps to ensure that your privacy is protected and respected at all times.

How to control your cookies

   11. You can choose to enable or disable cookies in your internet browser. By default, most internet browsers accept cookies but this can be changed. For further details, please see the help menu in your internet browser.

   12. You can switch off cookies at any time, however, you may lose information that enables you to access the Website more quickly and efficiently.

   13. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

   14. For more information generally on cookies, including how to disable them, please refer to You will also find details on how to delete cookies from your computer.

Changes to this policy

   15.   Gaynor Egerton reserves the right to change this cookie policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the cookie policy on your first use of the Website following the alterations.

Contact details

   16. The Website is owned by Gaynor Egerton of 11 Willoughby rd, Waterloo, L22 0NP, Engla

   17. You may contact us:

     a. by telephone at 07906217424.

     b. by email at


    18.                                        This cookie policy was created using a document from Rocket Lawyer (


This policy was created on 27 April 2022.




Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.


Cookies that we use on the Website:


Strictly necessary cookies


We use the following strictly necessary cookies:


Functionality cookies


We use the following functionality cookies:

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